Clients Terms and Condition

Terms & Condition

1. The original Remuneration includes provision for only one set of changes between the Conceptual Presentation and the Finished Product. Should the eventual Post-Production time be over and above that originally estimated by Twoplus X Limited, where the additional time required is directly attributable to requests for rework or Additional Post Production by the Client, the production team of Twoplus X Limited reserves the right to charge an additional fee in respect of the extra periods of Post-Production.

2. Any deadlines required by the Client must be recorded in this Contract. Twoplus X Limited is not obligated to meet any other deadlines imposed after the signature of this Contract or any deadline which subsequently becomes hard to meet based on delays borne by the Client. If the Client wishes to shorten the originally agreed Post-Production timescales, this ‘fast-track’ service will be at additional cost to be borne by the Client, and such an arrangement will be agreed in writing.

3. The delivery of the Finished Product as described represents the end of Twoplus X Limited ’s obligations under this Contract. Further copies of the video of any kind – DVDs, miniDV tapes, DigiBeta tapes, data files, web files and so on – required by the Client fall outside the scope of this Contract and as such Twoplus X Limited is not obligated to provide them unless at cost.

4. The project will commence upon the receipt of a 50% deposit, with the remaining balance to be settled after the job’s delivery.

5. In the event of outstanding contractual or invoice disputes with the Client regarding other Projects, Twoplus X Limited reserves the right to suspend work on this Project until such contract disputes are resolved.

6. In the event that the advertising campaign is delayed after signature of this Contract due to reasons directly attributable to the Client, the Twoplus X Limited reserves the right to levy additional charges, the total of which shall not exceed the original Remuneration, in recompense for any costs or losses incurred.

7. If the Client wishes to terminate the Project early, due to exceptional circumstances or breaches of this Contract, this must be agreed in writing with Twoplus X Limited.

8. If the project is cancelled at the Client’s request after the signing of this contract, the amount paid for the order will not be refunded to compensate Twoplus X Limited for any costs or losses incurred, including work performed prior to cancellation, etc.

9. In the event that the Project is delayed due to reasons directly attributable to the Client, Twoplus X Limited having set aside time to complete the Project under the original timescales, (ie: 30 days after the shoot) is not obligated to meet any original deadline, nor will the Twoplus X Limited inconvenience other Projects and customers by attempting to make good any time lost due to actions on the part of the Client. Any deadline requested by the Client which Twoplus X Limited is unable to meet due to delays and reasons attributable to the Client, will be endeavoured to be kept to but no guarantee can be made when other work is being carried out.

10. Twoplus X Limited retains the right to assign the supply of the product(s) or service(s) to the Customer to another suitable company should they be unable to complete these terms and conditions.

11. Unless otherwise stated in the order, Twoplus X Limit. retains copyright in all its original materials. Original materials include video recordings, graphics, soundtracks, printed materials, and any other design or artwork commissioned by the customer in connection with the order. Customers must ensure permission is obtained for any copyrighted material they provide to Twoplus X Limited. to enable them to deliver the product or service. Clients must also ensure permission is obtained from any performers or performances, trademarks and locations. Unless otherwise agreed in the order, Twoplus X Limited reserves the right to use this material in its original and edited form. Client agrees to indemnify Twoplus X Limited against any claim of copyright infringement against Twoplus X Limited arising from material provided by Client.

12. Twoplus X Limited accepts no liability for any loss or damage that may arise from the supply of the product(s) or service(s). In the unlikely event of the Twoplus X Limi. being unable to supply the product(s) or service(s) as specified in the Order, liability shall be limited to the total invoice value – or monies already paid by the Customer.

13. Unless otherwise agreed, the Customer accepts Twoplus X Limited’s decisions on creativity within the product(s) or service(s).

14. Twoplus X Limited and the Customer will act in accordance with all relevant health and safety requirements in order to provide the product(s).